- Welcome to the website of hihomoth.com. We provide its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any hihomoth.com service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. hihomoth.com reserves the right to change this site and these terms and conditions at any time.
2. Eligible customers, purchase order quantities
2.1 You may only place orders in our online shop if you are acting as an adult consumer and not as a commercial trader or within the framework of self-employed activity.
2.2 Furthermore, we shall only accept purchase orders that provide for the delivery of standard consumer quantities.
3. Purchase order processing, the conclusion of the contract
3.1By illustrating and advertising products in our online shop, we are not submitting a binding offer for the sale of these products. This illustration merely represents a request that you yourself should submit a binding offer to buy the products you have placed in the shopping basket.
3.2In the online shop, you can select products and place them in a virtual shopping basket by clicking the button “Add to basket“ which appears in the online shop every time you click the shopping cart icon.
3.3 You can start the actual ordering process by clicking the shopping cart icon. You can go through the ordering process with or without the creation of a personal user account. In the ordering process, enter your address and select the shipping and payment methods (insofar as several options are available). With certain payment methods, you must enter further data for payment (e.g. for payment by credit card the card number, the cardholder, the date of expiry and the CVV code). If you create a personal user account, your address data will be saved for future purchase orders. After you have entered the above-mentioned data, you are taken to a page (hereinafter referred to as “Order overview”) that shows you your order once more and gives you the opportunity to recognize any input errors. By clicking the “Back” function of your Internet or mobile browser and editing the relevant fields on the pages that they appear, you can change and correct the selected products and your details before completing your purchase order, and return to the order overview by clicking the appropriate buttons on the individual pages.
3.4Complete your purchase order by clicking the “Buy now” button. By clicking this button, you submit a binding offer to buy the products listed on the order overview.
3.5Clicking the “Buy now” button does not yet lead to a purchase contract. First, you will receive an acknowledgment of the receipt of your order from us by email; this acknowledgment is not a legally binding acceptance of your order either. We reserve the right to accept your purchase order in full or in part, in particular, if the availability of the products ordered by you is limited, or if they are not available at all. The purchase contract for a product ordered by you does not come about until you have received a further email from us with shipping confirmation for the product, or you have received the product.
4. Prices and shipping costs
4.1 Unless otherwise indicated, the prices quoted in our online shop are inclusive of statutory VAT. These prices do not include shipping costs; these are to be paid by you.
4.2 In each case, the online shop indicates whether shipping costs are payable for your purchase order. If this is the case, the amount due for shipping is also shown.
4.3 The price of the products selected by you for your order, including VAT and any shipping costs due, are summarized again in the order overview.
5. Terms of payment and setoff
5.1 We accept only the methods of payment offered in the online shop.
5.2 You can only offset payments with claims that (i) have been recognized by declaratory judgment, are ready for judicial adjudication or are undisputed by us, or (ii) arise from the same contractual relationship as our claim against which you intend to offset.
6. Delivery/Delivery periods/Part-deliveries
6.1 Delivery shall be made to the delivery address specified by you in the ordering process.
6.2 Insofar as we have not stated any other delivery period in the ordering process or in the shipping confirmation, the delivery period shall be approximately 2-3 working days from confirmation of shipping.
6.3 Our deliveries are effected by shipping companies.
6.4 As soon as we give the shipping company in question products to be delivered to you, you shall receive shipping confirmation, together with a tracking link with which you can follow the status of the shipment.
6.5 We are entitled to send part-deliveries to an extent that is reasonable for you.
7. Self-delivery clause
7.1 We are hereby released from our contractual obligation to deliver a product ordered by you when all of the following conditions are met: (i) We obtain the product from a prior vendor, (ii) we concluded an appropriate purchase contract with the prior vendor for the product before we concluded the contract with you, (iii) the prior vendor does not deliver the product to us, and (iv) we are not responsible for the non-delivery by the prior vendor.
7.2 Should our delivery commitment to you lapse in accordance with Section 7.1, we shall inform you without delay of the non-availability of the product and refund without delay any payment already made by you for the product and its delivery.
8. Retention of ownership
The delivered products shall remain our property until the purchase price has been paid in full.
9. After-sales service / Complaints
You can use the contact details specified above in Section 1.0 to contact us by letter, telephone, or email if you have any questions, comments or complaints, or to give us any other information relating to your purchase orders or our deliveries.
10. Contact Us
If you have any questions or concerns, please send an email to [email protected]
Jianshang Village Building95 Room1209, Mingzhi Street, Longhua Area, Shenzhen, Guangdong, China 518000