1.Duty taxes
Please note that all parcels are dispatched from HOMOTH warehouse. Our items have not paid for delivery tax. Therefore there may be import tax incurred due to your residing country’s customs and ways of delivery. You can check out more details at your local customs.

2.International customs
All international orders will be delivered according to the actual logistical time frame after being dispatched. Please make sure to contact your local post office or customs to make sure that they are not holding your parcel. If there’s no one to sign the parcel when the carrier tries to deliver, it is highly possible for them to dump the parcel or return it to the shipper. Therefore, please do pay attention to your parcel
Please note that if your parcel is held at the customs, you are responsible for any tax, import duty and agent fees.

3.What if my parcel is being held at the customs?
If you are not able to clear the customs, please contact us and we will further investigate on behalf of you with the carrier.